MANDATE OF MANPOWER PTE. LTD.
Singapore
On-site
SGD 20,000 - 60,000
Full time
24 days ago
Job summary
A leading company in the food and beverage industry is seeking a Facility Operations Manager to oversee daily operations, manage staff, and ensure high levels of customer satisfaction. The successful candidate will have strong communication skills, relevant experience, and a passion for service excellence. This role involves a commitment to shift work, with a focus on safety and efficiency in all operations.
Qualifications
- Minimum 2 years in KTV/Restaurant Service/Retail or equivalent.
- Able to commit to shift work, weekends, and public holidays.
Responsibilities
- Oversee day to day operations of the facility.
- Supervise and evaluate staff, manage attendance and performance.
Skills
Education
Certificate in Food & Beverage service
Responsibilities:
- Oversee day to day operations of the facility
- Schedule preparation, pre-planning and resource forecasting to all activities
- Monitor and control food management on site as to ensure proper storage and unnecessary wastage
- Foster positive communications and relationships with team members, management, vendors and clients
- Provide for site safety and security, devise and implement site policies and standard operating procedures
- Handle emergencies appropriately according to established procedures, prepare and file accident reports
- Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
- Interview candidates; onboard and help in training new hires
- Set goals and oversee work to completion, schedule and track assignments
- Communicate with customers regarding products and services.
- Liase and work closely with customers
- Any other ad-hoc duties as assigned from time to time
Requirements:
- A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
- At least a Certificate in Food & Beverage service
- Great communication skills
- Able to commit shift work, weekends and public holidays