Key Shop Manager

Capital Human Resource Management Pte. Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading company in the fashion industry is seeking a Key Shop Manager to drive store performance and profitability. This role includes overseeing retail operations, ensuring customer satisfaction, and leading a dynamic team. Candidates should possess GCE qualifications and relevant retail experience, along with strong interpersonal and leadership skills.

Benefits

5-Day Work Week

Variable Bonus

Medical and Dental Insurance

Employee Discount, Free Uniform Shoes & Attire

Qualifications

• GCE qualifications with English proficiency.
• Relevant retail experience required.
• Ability to lead and motivate a team.

Responsibilities

• Drives store profitability by meeting sales targets.
• Manages effective store processes for a leading shopping experience.
• Optimizes inventory management and enhances security.

Skills

Sales driven

Customer service passion

Interpersonal skills

Team leadership

Education

GCE ‘N’ / ‘O’ / ‘A’ levels

Tools

MS Office

Job description

Our Client, in the Fashion Industry in Singapore has opening for Key Shop Manager #Sports

• 5-Day Work Week

• Variable Bonus

• Medical and Dental Insurance

• Employee Discount, Free Uniform Shoes & Attire

Drives store profitability by meeting or exceeding sales targets through a clear understanding of the consumer/shopper; supports the District Manager in delivery of the P&L by controlling operational expenses; manages the execution of effective and efficient store processes, with the end goal of providing a leading shopping experience.

Responsibilities:

• Takes ownership of the overall store performance and allocates/organizes resources and processes to drive profitability in a variety of situations and market conditions

• Understands the impact of Retail KPIs and creates action plans around these to directly affect commercial outcomes

• Has a working knowledge of the store Profit and Loss statement and can make decisions to support the growth of Operating Profit

• Leads conversations with Back Office team around Category layout and the Shopping journey through an analysis of Sales vs Space

• Actively stays on top of Consumer Insights and proactively provides the feedback to the Office team to remain close to the consumer

• Leads the team’s adherence to and implementation of the House of Retail (standards and procedures)

• Key owner of the Back of House maintenance and control

• Monitors customer satisfaction and feedback to drive continuous improvement in service standards

• Optimize inventory management and enhance security in line with company guideline.

• Leads all People Discipline matters to ensure compliance to company policy

• Leads all People Development matters, specifically Performance Reviews, Talent Development, and

• Recruitment/Hiring/On-boarding

• Continuously sets a culture in pursuit of elevated retail standards through sales floor modelling

• Inspires the team through being a role model for the Company Values through daily ambassadorship

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent

• Sales driven and results oriented

• Strong passion for customer service

• Relevant experience in the retail industry

• Good interpersonal and communication skills

• Able to lead and motivate the team

• Good knowledge of MS office tools

• Able to work on rotating shift, weekends and public holidays

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars

• Education background

• Work experiences in point forms

• All Reasons for leaving

• Current and Expected salary

• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search

Kyan Hou Shenglong

Reg No: R1435754

EA No: 19C9570