Key Holder for Raffles City

Desigual SLU; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fashion retailer is looking for a Supervising Sales Assistant in Singapore. In this role, you will manage sales, provide exceptional customer service, and oversee team operations to meet store targets. Required qualifications include supervisory experience in a similar retail environment and strong English skills.

Qualifications

• 1 year experience as Key Holder or supervisor.
• 2 years as Sales Assistant in a similar store.
• High level of English; Spanish is a plus.

Responsibilities

• Collaborate with Store Manager to manage sales and staff.
• Ensure customer satisfaction through quality service.
• Monitor team performance and manage schedules.

Skills

Customer Service

Sales and Customer Loyalty

Team Management

Job description

Select how often (in days) to receive an alert:

Desigual is a place open to creativity, talent, and innovation. From the mix and contrast between our individualities comes our way of understanding fashion and life.

Since 1984, Desigual's unique creations have inspired people from all over the world to express the best version of themselves.

Because from audacity comes the opportunity for growth; from enthusiasm, the energy to face every challenge. We are looking for people open to this inspiration

MISSION

Collaborate with the Store Manager and Assistant Store Manager in managing the point of sale from the perspective of sales, billing and staff management in order to meet sales targets, quality, and optimization of stock and brand image in the point of sale as well as ensure the implementation of procedures and guidelines established by the company.

Serve customers , according to the guidelines set by Desigual, in order to get the greatest satisfaction and drive the same sale.

MAIN TASKS

70% of his/her functions:

- Customer Service.

- Sales and customer loyalty

- Carrying out the tasks of product management at store: alarm, folding, ironing, etc ...

- Care arrangements, returns, reservations and orders.

- Ensure continuous replenishment and product placement for its correct location in store.

- Participation in the inventory in store

30% of his/her functions:

- Team management: monitoring in the absence of Store Manager or Assistant Store Manager schedules, time off management, workforce management (conflict resolution, working environment ...)

- Store Management: Perform opening and closing the store, control, maintenance and cleaning of facilities

- Collaboration of control and leakage protection and security issues in coordination with the central services.

- POS Management: implementation and monitoring of tonnage processes, changes, cash rebates and incidents. Supervision of the collection.

- Monitoring, analysis, information and training to team KPI's. Action plans in place to ensure compliance with the objectives and track

REQUIREMENT and SKILLS

Profesional Experience : 1 year experience as Key Holder or supervisor and/or 2 years as Sales Assistant (full time) in a store with a similar turnover and size to the store where the vacancy is.

Language : English: high level

Spanish : would be a plus

If this opportunity inspires you and you think it could be the next challenge for you, we want to meet you!