Key Account Partnerships Manager, SGMY

TikTok; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading digital media company in Singapore is seeking an experienced Client Partner to manage strategic client accounts and drive business results through TikTok's advertising solutions. The role involves developing strong client relationships, product consultation, and campaign management. Ideal candidates have 5+ years in Sales or Digital Marketing and a deep understanding of media platforms. Discover an inclusive workplace that fosters creativity and diversity.

Qualifications

• 5+ years of experience in Sales, Media, or Digital Marketing.
• Deep understanding of digital media platforms and ad metrics.
• Experience working with and influencing cross-functional teams.
• Strong sales skills and excellent communication and presentation abilities.

Responsibilities

• Manage strategic client relationships and drive revenue.
• Serve as a product consultant for TikTok media solutions.
• Oversee clients' ad campaigns from start to finish.

Skills

Sales skills

Business acumen

Communication abilities

Problem-solving skills

Attention to detail

Job description

Responsibilities

The Client Partner is responsible for hitting revenue goals, building relationships with key enterprise accounts, and helping clients drive business results on TikTok through product consultation, education, and support. Success in this role requires strong sales skills, business acumen, effective collaboration, problem-solving skills, attention to detail, and the ability to thrive in a fast-paced and changing environment.

Responsibilities

1. Strategic Client Relationship Management
   • Provide consultative, solutions-focused advice and quality client servicing.
   • Independently drive and scale revenue from advertisers.
   • Establish and manage strong client relationships with both working level and senior stakeholders, including influencing at the C-level.
   • Lead collaboration with external clients and internal teams across product, marketing, legal, solutions engineering, and client solutions to deliver value.
   • Lead account planning to align TikTok resources with client opportunities.
2. Product Management
   • Identify and implement advertising solutions on TikTok media products to achieve measurable results.
   • Serve as a strategic TikTok product consultant, educating clients on media products and creatively leveraging solutions for business outcomes.
   • Analyze data to create actionable insights for clients and internal teams.
3. Campaign Planning and Management
   • Manage clients’ ad campaigns from start to finish.
   • Oversee internal account operations, including setup.
   • Develop compelling, data-driven presentations tailored to client needs.
   • Handle escalations and troubleshoot to resolve client issues.

Qualifications

Minimum Qualifications

• 5+ years of experience in Sales, Media, or Digital Marketing.
• Deep understanding of digital media platforms and ad metrics.
• Experience working with and influencing cross-functional teams.
• Ability to engage in C-level conversations and strategy planning.
• Strong sales skills and excellent communication and presentation abilities.

Preferred Qualifications

• Experience with TikTok media products and advertising solutions.
• Proficiency in data analysis and deriving strategic insights.
• High business acumen and a track record of driving commercial success.
• eCommerce experience is a plus.
• Experience with product mix strategies and working with CPG brands is a bonus.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With offices worldwide, including Los Angeles, Singapore, New York, London, and others, we are a global community.

Why Join Us

We foster creativity, innovation, and inclusivity. Our diverse teams work together to create value, inspire, and bring joy. We embrace challenges, iterate constantly, and aim for breakthroughs. Join us to be part of a limitless journey.

Diversity & Inclusion

TikTok values diversity and strives to create an inclusive environment where all employees are valued for their unique perspectives. We celebrate our diverse voices and aim to reflect the communities we serve.