Key Account Manager (Sales)

Cartrack; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative and rapidly growing smart mobility SaaS company is seeking a dynamic Account Manager to join their vibrant team. In this role, you'll be the primary point of contact for key clients, responsible for fostering relationships and driving account growth. Your strategic insights will help identify upselling opportunities and enhance client satisfaction through exceptional service. This is a fantastic opportunity to make a significant impact in a collaborative environment where your ideas are valued. If you are passionate about building long-term client relationships and driving business success, this position is perfect for you.

Qualifications

• Proven track record in sales and account management.
• Strong negotiation and influencing skills.

Responsibilities

• Build and maintain relationships with key clients.
• Identify upselling opportunities to maximize revenue.
• Conduct regular business reviews with clients.

Skills

Sales Management

Account Management

Communication Skills

Negotiation Skills

Strategic Thinking

Problem-Solving

Customer Service

Job description

About Us

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibility

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic plans to foster account growth within the existing client.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Conduct regular business reviews with clients to assess their operations, identify areas for improvement and provide solutions using our platform.
• Work with customer teams to ensure strong product adoption.

Job Requirements

• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving targets.
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Ability to work independently, as well as collaboratively in a team environment.