Key Account Manager (PD)

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Essential Duties and Responsibilities:

• Achieve sales quotas through the direct sale of the company’s products or services. Identify key contract stakeholders.
• Engage customers and support their efforts in educating and onboarding new PD patients (PD intake).
• Utilize CRM tool to record & track progress of sales activities with pre-call and post-call notes.
• Demonstrate ability to engage the customer in the account planning and solution development process and work collaboratively to identify and present value-based solutions.
• Drive commitments, identify and document product utilization programs and develop customized solutions.
• Skilled in funnel management and proven negotiation skills. Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling.
• Apply therapy and/or product knowledge to differentiate Vantive products vs. competitors and address questions on products or therapies and/or provide product demonstrations. Monitor and deliver monthly sales against forecast/plan and participate in the determination of market potential for the territory.
• Proactively seek new business opportunities to secure sales.
• Build credibility and trust with customers. Keep up-to-date industry knowledge and monitor competitor activity to understand and maintain competitive positioning.
• Support and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc.
• Drive key program/activities to raise awareness and adoption of Vantive's products and therapies.
• Provide feedback to immediate supervisor and marketing personnel of customer needs and behaviors as well as pricing changes or recommend financially sound proposals/tenders & reach win-win agreement.
• Work closely with customer service and operations to ensure high levels of customer satisfaction. Maintain an uncompromising commitment to adhering to Vantive’s Code of Conduct and promote the Vantive Culture through positive, ongoing relationships and activities.

Required Qualification, Skillsets and Experience:

• Bachelor of Nursing, Business Administration, Engineering, Science, Pharmacy or equivalent preferable.
• At least 3 years of experience in managing hospital accounts and solutions selling. Able to manage territory/region independently.
• Experience in tender management: Demonstrated ability to map key stakeholders/customers that influence tenders and map out effective strategies to influence tenders through ethical & clinical discussions/activities.
• Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement.
• Planning and Prioritizing: Ability to create short term and long-term engagement and communication plans across multiple stakeholders within an account to drive organizational objectives.
• Operate in accordance with Vantive’s global business practice standards; understand and promote compliance with Vantive policy and legal obligations.
• Team player with a positive can-do work attitude.
• Passionate, energetic, self-motivated and results-oriented individual who can also motivate others and foster teamwork across all functions and levels.

Reasonable Accommodation:

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link