Key Account Manager

LIQUID GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading FinTech payments company based in Singapore is seeking a Key Account Manager to drive account growth and acquire high-value merchants. The ideal candidate has 4–5 years in sales/account management, strong relationship management skills, and fluency in English and Mandarin. This role offers an opportunity to innovate in digital payment solutions and enhance client partnerships while meeting revenue targets.

Qualifications

• 4–5 years’ experience in sales/account management, ideally in payments.
• Proven track record in driving account growth and exceeding sales targets.
• Fluency in English and Mandarin with strong writing skills.

Responsibilities

• Deepen relationships with existing merchants to exceed revenue targets.
• Prospect and onboard new merchants across Singapore and the region.
• Monitor sales performance using analytics and reports.

Skills

Sales management

Relationship management

Analytical skills

Communication

Project management

Education

Degree in Business, Finance, Marketing, or related field

Tools

CRM tools (e.g. HubSpot, Salesforce)

Job description

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website: www.liquidgroup.sg

Role Overview

We’re looking for a Key Account Manager with a proven track record in sales and relationship management to grow strategic accounts and acquire high-value merchants. You’ll be a trusted partner to clients, delivering innovative digital payment solutions—including our cross-border QR payment network—while consistently driving revenue and market expansion.

Key Responsibilities

• Grow Accounts: Deepen relationships with existing merchants and partners to exceed revenue targets.
• Acquire New Business: Prospect, pitch, and onboard new merchants across Singapore and the region.
• Strategic Selling: Cross-sell and upsell Liquid Group’s payment solutions, from cross-border QR payments to POS and online gateways.
• Data-Driven Management: Monitor sales performance, profitability, and account health using analytics and MIS reports.
• Operational Excellence: Resolve issues promptly, manage invoicing, and track outstanding payments.
• Market Expertise: Stay ahead of fintech trends—BNPL, CBDCs, QR adoption—to bring fresh insights to clients.

What We’re Looking For

• Degree in Business, Finance, Marketing, or related field (or strong passion for fintech).
• 4–5 years’ experience in sales/account management, ideally in payments or merchant acquiring.
• Proven track record in driving account growth and meeting/exceeding sales targets.
• Strong relationship management skills with the ability to engage at all levels of a large organisation.
• Basic technical knowledge and familiarity with payments operations.
• Working knowledge of national payment networks, mobile payment apps, merchant acquiring and credit card business preferred.
• Strong analytical and financial skills.
• Excellent communication, presentation, and interpersonal skills.
• Leadership qualities and a collaborative team player.
• Proven ability to manage multiple projects simultaneously.
• Fluency in English and Mandarin, with strong business writing skills.
• Basic knowledge of fraud management and merchant risk assessment (preferred).
• Familiarity with CRM tools (e.g. HubSpot, Salesforce) a plus—training provided.