Key Account Manager

Borr Drilling; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Account Manager to manage client relationships and drive business growth. This role involves developing sales strategies, ensuring talent matching and providing exceptional client support. Candidates must have a background in business development, excellent communication skills, and a proven ability to grow client accounts.

Qualifications

• 5+ years of experience in sales, account management, or business development preferably within a recruitment agency.
• Proven track record of managing and growing client accounts.
• Strong problem-solving skills and a customer-focused mindset.

Responsibilities

• Build and maintain relationships with key clients.
• Develop and execute sales strategies to expand client accounts.
• Monitor account performance and report results.

Skills

Client Relationship Management

Sales Strategy

New Business Development

Talent Matching

Account Growth

Negotiation

Market Intelligence

Performance Tracking

Customer Service

Education

Bachelor’s degree in Business, Sales, Accountancy, or a related field

Job description

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-term relationships with key clients, ensuring their recruitment needs are met. Serve as the primary point of contact for these clients.
• Sales Strategy: Develop and execute sales strategies to expand client accounts and secure new business. Identify opportunities for upselling or cross-selling additional recruitment services.
• New Business Development: Actively pursue new business opportunities, generating leads, presenting our services, and converting prospects into clients.
• Talent Matching: Work closely with recruitment teams to ensure that client needs are understood, job descriptions are accurate, and candidates are properly matched with client requirements.
• Account Growth: Manage the growth of key client accounts by identifying new staffing needs, and ensuring the agency delivers high-quality candidates for each position.
• Proposal & Negotiation: Lead negotiations on contract terms and pricing, ensuring mutually beneficial agreements for both the client and the agency.
• Market Intelligence: Stay informed on industry trends, talent shortages, and competitor activity to offer clients strategic insights and recommendations.
• Performance Tracking: Monitor and report on account performance, including the number of placements, revenue, and client satisfaction.
• Client Support: Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring that all expectations are met throughout the recruitment process.

Qualifications:

• Bachelor’s degree in Business, Sales, Accountancy, or a related field.
• 5+ years of experience in sales, account management, or business development, preferably within a recruitment agency or staffing firm.
• Proven track record of managing and growing client accounts.
• Strong understanding of the recruitment process, industry trends, and client needs.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple clients and priorities effectively.
• Strong problem-solving skills and a customer-focused mindset.