Key Account Manager

Cartrack; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading smart mobility SaaS company seeks a Key Account Manager to enhance client relationships and drive account growth. This role offers the opportunity to work in a dynamic team environment focused on innovative solutions and exceptional customer service.

Qualifications

• Proven track record in managing key accounts.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving capabilities.

Responsibilities

• Build and maintain relationships with key clients.
• Implement strategic plans for account growth.
• Identify upselling opportunities to maximize revenue.

Skills

Sales skills

Account management skills

Communication

Negotiation

Problem-solving

Job description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Key Account Managerto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic plans to foster account growth within the existing client.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Conduct regular business reviews with clients to assess their operations, identify areas for improvement and provide solutions using our platform.
• Work with customer teams to ensure strong product adoption.

Requirements

• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving targets.
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Ability to work independently, as well as collaboratively in a team environment.