Key Account Executive (Retail)

JICKSON CORPORATION PRIVATE LIMITED; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading FMCG company in Singapore seeks a candidate with at least 3 years of experience for sales support and customer relationship management. Key responsibilities include managing operating budgets, developing client relationships, and performing sales data analysis. Strong negotiation and organizational skills are essential. Fresh graduates may apply for the Associate level.

Qualifications

• Minimum 3 years relevant experience in FMCG industry, preferably in domestic key accounts.
• Highly organized and meticulous.
• Ability to communicate with all levels of co-workers.

Responsibilities

• Support management in daily operating expenditures monitoring.
• Develop revenue growth through client understanding.
• Execute improvement activities for sales processes.

Skills

Negotiation skills

Interpersonal skills

Organizational skills

Presentation skills

Microsoft Office proficiency

Job description

Job Responsibilities:

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• To develop revenue growth in existing clients through an intimate understanding of the client’s business and the company’s product offerings
• To perform basic sales data analysis for domestic key accounts.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and follow up payments from customers.
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal and external stakeholders to ensure timely delivery of products.
• Builds strong customer relationship with buyers and retailers.
• To monitor closely on the monthly [sell in and sell out] sales and with the planned activities
• Maximize product availability & distribution and minimizing OOS in trade.
• Any other ad-hoc duties assigned

Job Requirements:

• Possess at least 3 years of relevant experience in the FMCG industry, preferably in handling domestic key accounts. (Fresh graduates may apply for Associate level)
• Highly organized and meticulous with strong presentation and negotiation skills
• Possess good knowledge of Microsoft Office software
• Independent & team player with good interpersonal & communication skills
• Ability to communicate with co-workers at all levels.
• Ability to perform under stress, multi-task and deliver within tight deadlines