Key Account Executive

SL FOODS PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading company in the FMCG sector is seeking a Key Account Executive – E-Commerce to grow relationships with online partners and drive sales performance. The ideal candidate will possess expertise in e-commerce operations and demonstrate strong analytical, communication, and digital sales skills. This role encompasses tasks such as managing product listings, ensuring timely order fulfillment, and tracking sales performance, providing an exciting opportunity to contribute to the company's growth in the online marketplace.

Benefits

Employee discount

Food provided

Health insurance

Qualifications

• Experience in key account management or digital sales.
• Knowledge of e-commerce platforms.
• Proficient in Microsoft Excel (VLOOKUP, Pivot Tables).

Responsibilities

• Manage relationships with key e-commerce partners.
• Monitor and optimize online product listings.
• Coordinate campaigns with internal teams.

Skills

Analytical skills

Digital sales strategies

Problem-solving

Communication skills

Negotiation skills

Organizational abilities

Education

1–3 years of experience in e-commerce operations or key account management

Tools

Microsoft Excel

Sales dashboards

Platform backend portals

Job description

Job Description

The Key Account Executive – E-Commerce is responsible for managing and growing assigned online accounts on various e-commerce platforms. This role focuses on driving online sales performance, optimizing digital listings, coordinating campaigns, and ensuring smooth day-to-day operations for key clients and marketplace partners. The ideal candidate has strong commercial acumen, digital platform knowledge, and a passion for e-commerce growth.

Key Responsibilities

• Manage and grow relationships with key e-commerce partners (e.g., RedMart, Shopee, Lazada, Amazon, Pandamart, Tik Tok etc.).
• Monitor and optimize online product listings, pricing, and promotions to drive visibility and conversion.
• Coordinate with internal teams (marketing, logistics, supply chain, design) to execute campaigns and ensure timely order fulfillment.
• Track and analyze sales performance, campaign ROI, and traffic data; recommend actionable insights.
• Identify and propose new business opportunities, bundles, or digital initiatives to boost sales.
• Work closely with platform category managers to secure campaign slots, banner placements, and other exposure opportunities.
• Ensure content quality by maintaining accurate product details, images, keywords, and descriptions.
• Troubleshoot operational issues related to listings, pricing, stock availability, or order fulfillment.
• Support regular reporting and updates to internal stakeholders on account performance and targets.

Requirements

Education & Experience:

• 1–3 years of experience in key account management, e-commerce operations, or digital sales—preferably in FMCG, retail, or online platforms.
• Skills & Competencies:
• Understanding of e-commerce platforms and digital sales strategies.
• Proficient in Microsoft Excel (VLOOKUP, Pivot Tables) and comfortable with sales dashboards.
• Experience with platform backend portals (e.g., RedMart Seller Hub, Shopee Seller Centre, Lazada Seller Center) is a plus.
• Strong analytical and problem-solving skills.
• Detail-oriented with good organizational and time management abilities.
• Good communication and negotiation skills to liaise with both internal teams and platform contacts.
• Physically fit and able to carry heavy items (e.g., cartons or product samples) when required for campaign setup or stock handling.

Only shortlisted candidate will be notified.

Benefits:

• Employee discount
• Food provided
• Health insurance

Schedule:

• Day shift
• Monday to Friday