Key Account Director - Telco

Salesforce, Inc..; Singapore; On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking an Enterprise Key Account Director to maintain and expand relationships with major enterprises. This role focuses on developing strategic account objectives and achieving sales quotas while fostering deep connections with key personnel. The ideal candidate will have a strong background in solution selling, particularly within the Telco space, and a proven track record of success in the Singapore market. This is an exciting opportunity to drive revenue generation while collaborating with cross-functional teams to deliver exceptional customer outcomes.

Qualifications

• Experience in solution selling within major IT services or software vendor.
• Proven history of achieving sales targets in the Singapore market.

Responsibilities

• Establish deep relationships with key personnel in assigned customer accounts.
• Lead account planning and strategy development for long-term success.

Skills

Solution Selling

Customer Relationship Management

Sales Strategy Development

Business Case Definition

ROI Analysis

Telco Market Expertise

Cross-Functional Team Leadership

Tools

CRM Software

Job description

The Enterprise Key Account Director maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts
Responsibilities:

• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

Requirements:

• Relevant experience of solution selling within a major IT services or software vendor.
• Candidate must have experience selling into Singapore market, with strong expertise in the Telco space
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.