Key Account Coordinator (FMCG/Retail Sector)

WILMAR DISTRIBUTION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une entreprise leader dans la distribution recherche un Coordinateur pour soutenir les équipes de comptes clés à Singapour. Vous serez responsable de l'exécution des plans commerciaux et de la coordination entre diverses équipes pour assurer le succès des initiatives de vente. Ce rôle exige une excellente organisation, de solides compétences en communication et une expérience dans un environnement dynamique. Rejoignez une équipe engagée à exceller dans le secteur FMCG.

Qualifications

• Expérience de minimum 1 an en coordination des ventes ou support client, de préférence dans l'industrie FMCG ou de détail.
• Capacité à gérer plusieurs tâches et délais dans un environnement dynamique.
• Attitude proactive et orientée vers les solutions.

Responsibilities

• Assister le responsable de compte clé dans l’exécution des plans commerciaux et activités promotionnelles.
• Coordonner les équipes internes pour garantir un déroulement rapide des promotions.
• Suivre les données des comptes clés, y compris la performance des ventes et l'efficacité des promotions.

Skills

Organisation

Attention aux détails

Communication

Travail en équipe

Education

Diplôme/Bachelor en Business, Marketing ou domaine lié

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

We are seeking a detail-oriented and proactive Coordinator to provide day-to-day support across both Modern Trade (MT) and General Trade (GT) channels in Singapore. This role supports the Key Account team in ensuring smooth execution of business activities and maintaining strong relationships with retail partners—especially I Modern Trade (MT) segment. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment to assist in driving operational excellence and supporting key account growth

Key Responsibilities

Account Coordination & Support

• Assist the Key Account Manager in executing customer business plans and promotional activities across GT and MT accounts
• Coordinate with internal operations and in-store merchandising teams to ensure timely roll-out of promotions and visibility initiatives
• Maintain accurate and current records of product listings, trading terms, and promotional agreements, including loading of NDPs

Customer & Internal Communication

• Coordinate meeting schedules, prepare materials, and follow up on action items from internal and customer meetings

Sales Operations & Administration

• Monitor and track key account data such as sales performance, stock levels, and promotional effectiveness; highlight observations to the team
• Work closely with the supply chain and customer service teams to support order processing, delivery tracking, and issue resolution
• Document meeting minutes and ensure timely follow-up on deliverables and deadlines
• Prepare basic reports, dashboards, and trackers to support planning and business reviews

Qualifications & Requirements

• Diploma/Bachelor’s degree in Business, Marketing, or a related field.
• Min. 1 year of experience in sales coordination, customer service, or key account support, preferably in the FMCG or retail industry.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Excel and PowerPoint.
• Good communication and interpersonal skills.
• Able to manage multiple tasks and deadlines in a dynamic environment.
• Collaborative team player with a proactive, solution-oriented attitude.