Keepsake Jewellery Artisan & Customer Experience Lead

Together Diamonds; Singapore; On-site; SGD 29,000 - 31,000; Full time

Benefits offered by this job

Hands-on training

Small-team environment

Growth opportunities

Job summary

Apart.sg and Together Diamonds in Singapore are seeking a Jewellery Artisan & Customer Experience Executive. You will handcraft personalised keepsake jewellery, handle sentimental materials with care, and support showroom visitors with warmth and product knowledge.

No prior jewellery-making experience is required as full hands‑on training will be provided. You will also help manage workshop operations, assist with order fulfilment and contribute to product development in a small, collaborative

Qualifications

• Enjoy crafting and working with your hands.
• Meticulous, patient and detail‑oriented.
• Responsible with sentimental materials like ashes, hair, fur and breast milk.
• Proactive, resourceful and able to work independently.
• Willing to learn, adapt and contribute beyond fixed scope.
• Friendly, empathetic and comfortable communicating with customers.
• Able to follow SOPs while exercising good judgement.
• Comfortable in a small team with overlapping responsibilities.
• Experience in jewellery making or resin crafting is advantageous but not essential.

Responsibilities

• Handcraft personalised keepsake jewellery using resin and precious metals.
• Carefully handle sentimental materials including ashes, hair, fur and breast milk.
• Follow SOPs, quality control procedures and order timelines.
• Maintain high standards of precision, cleanliness and workmanship.
• Prepare, pack and fulfil customer orders.
• Maintain a clean, organised workshop.
• Conduct regular stocktaking and monitor inventory levels.
• Manage production materials, tools, equipment and packaging supplies.
• Assist with showroom consultations and walk‑in customers.
• Explain products, materials, processes and customization options confidently.

Skills

Crafting by hand

Attention to detail

Customer communication

Independent work

Willing to learn

Team collaboration

SOP adherence

Sentimental material handling

Stock management

Showroom support

Job description

Apart.sg and Together Diamonds in Singapore are seeking a Jewellery Artisan & Customer Experience Executive. You will handcraft personalised keepsake jewellery, handle sentimental materials with care, and support showroom visitors with warmth and product knowledge.

No prior jewellery-making experience is required as full hands‑on training will be provided. You will also help manage workshop operations, assist with order fulfilment and contribute to product development in a small, collaborative