Junior Technical Consultant

ACA PACIFIC TECHNOLOGY (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in technology is seeking a Network Engineer to provide technical consultancy for their networking and Cloud UC solutions. The role involves presales activities, implementation planning, and ongoing technical support. Candidates should possess a Diploma or Degree in IT, relevant certifications like CCNA, and have strong troubleshooting and communication skills.

Qualifications

• Fresh Graduates are welcome.
• Minimum of 2 years’ experience as a Network Engineer or similar role.
• Hands-on with switching, routing, and WLAN technologies.

Responsibilities

• Provide technical consultancy and support for networking/Cloud UC solutions.
• Engage in presales activities including solution design and implementation.
• Handle technical operations and ensure timely delivery of quality outcomes.

Skills

Troubleshooting

Interpersonal skills

Communication skills

Presentation skills

Education

Diploma or Degree in Information Technology

Relevant IT certifications

CCNA or equivalent certification

Job description

Job Description:

• Provide technical consultancy and support to internal sales teams, partners, and customers for networking/ Cloud UC solutions.
• Provision softphone accounts, user roles, and assign telephony services
• Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
• Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
• Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
• Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.
• Collaborate with project teams and partners to ensure successful implementation
• Provide support for post-deployment issues

Requirements:

• Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
• Fresh Graduate are welcome too
• CCNA or equivalent certification is preferred.
• Minimum of 2 years’ experience as a Network Engineer or in a similar role.
• Troubleshooting skills in resolving network-related incidents.
• Hands-on with switching, routing, and wireless LAN (WLAN) technologies.
• Excellent interpersonal, communication, and presentation skills