Junior Systems & Data Analyst

Tong Tar Transport Service Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transport company in Singapore is seeking a Junior Systems & Data Analyst to enhance its digital transformation efforts. This role offers a chance to work on systems analysis, data analytics, and support operational improvements using modern technologies. Join a forward-looking company to contribute to innovations in public mobility and service excellence.

Benefits

Opportunities for career growth within the company

Hands-on experience in transport operations

Contribution to meaningful process improvements

Qualifications

• 1+ year experience in systems or data analysis preferred.
• Basic proficiency in Excel (formulas, pivot tables) required.
• Interest in transport operations and use of digital tools.

Responsibilities

• Support designing and configuring transport-related systems.
• Collect and clean operational data for analysis.
• Create user guides and conduct training sessions.

Skills

Excel

Data Visualization

SQL

Communication

Detail-oriented

Education

Diploma or Bachelor's degree in Information Systems, Business Analytics

Tools

Power BI

Tableau

Job description

We are looking for a versatile and detail-oriented Junior Systems & Data Analyst to support the digital transformation efforts of our bus transportation services. This role offers hands-on experience with both software and hardware technologies used in the land transport industry. You will be involved in a cross-functional role that bridges operations, IT, and data — providing exposure to real-world transport challenges and how digital tools and analytics improve efficiency and service delivery.

Key Responsibilities:

Systems Analysis & Hardware Support

• Support the designing, configuration and testing of transport-related systems to automate processes, streamline operations and improve UX.

• Assist in the deployment, configuration, and day-to-day monitoring of in-bus hardware.

• Coordinate with hardware vendors or internal technicians to troubleshoot and resolve system and device issues.

Data Analytics & Reporting

• Collect and clean operational data (e.g., ridership patterns, punctuality, vehicle allocation).

• Design and automate recurring reports to track KPIs, operational efficiency, and performance.

• Support management with data needed for strategic planning and compliance.

• Present data in a visual and easy-to-understand format using Excel, Power BI, or similar tools.

Training & Documentation

• Create user guides, process manuals, and quick reference materials for staff and users (e.g., drivers, riders).

• Conduct onboarding and training sessions for staff on systems and standard operating procedures.

• Gather feedback from users and support continuous improvement in training and system adoption.

Requirements:

Qualifications:

• Diploma or Bachelor's degree in Information Systems, Business Analytics, or related fields.

• At least 1 year of work experience involving systems or data analysis is preferred. Candidates without experience are welcome.

Technical Skills:

• Basic proficiency in Excel (formulas, pivot tables) and familiarity with data visualization tools (e.g., Power BI, Tableau).

• Understanding of databases and data analysis concepts (SQL knowledge is a bonus).

• Interest in transport operations and how digital tools support service delivery.

Soft Skills:

• Good communication skills, both written and verbal. Good Mandarin is preferred (to communicate effectively with drivers and ground staff).

• Detail-oriented with a logical and analytical mindset.

• Willingness to learn and work closely with both frontline and back-end teams.

• Able to manage time effectively and handle multiple responsibilities.

What We Offer:

• Contribute to meaningful process improvements and organizational insights.

• Exposure to real-world transport operations and the role of technology in public mobility.

• Opportunities to grow within a forward-looking transport company focused on innovation and service excellence.