Junior Service Engineer - KT

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the Semiconductor industry seeks a technical support professional to provide hands-on assistance with machine installations and troubleshooting. Candidates should possess a degree in Engineering and have experience in the Semiconductor field, with strong communication skills in English and preferably Japanese. This role involves preparing technical reports, managing customer relations, and conducting training sessions at client sites, necessitating a trustworthy team player willing to travel.

Qualifications

• At least a Diploma in Engineering is required.
• 2 years of experience in the Semiconductor industry is an advantage.
• Good command of English required; Japanese is a plus.

Responsibilities

• Provide hands-on technical support for semiconductor machinery.
• Prepare service reports and manage customer communication.
• Conduct training on proper machine operation.

Skills

Technical support

Problem-solving

Customer relationship management

Communication in English

Communication in Japanese

Education

Diploma/Bachelor's/Post Graduate Degree in Engineering

Job description

• Basic Salary + VB
• Nearest MRT: Macpherson (Walking Distance)

Job Description:

• Provide Hands on technical support for Semiconductor's machine installation, setup, buy-off, upgrade, trouble-shooting, repairing and preventive maintenance at customers sites.
• Prepare reports which include of service reports and provide feedback on technical issues with regards to machine performance.
• To update the Management and other concerned personnel on the activities and progress of the job.
• Respond to customer requests as to troubleshoot problems and take corrective actions within deadline by communicating and work closely with HQ and Sales Personnel.
• Conduct training on proper operation on the machine at customer's site.
• Develop and maintain close relationship with customers

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, in Engineering (Electrical/Electronic/Mechanical) or equivalent. However, candidate with hands on working experience in Semiconductor industry is also encourage to apply.
• 2 year(s) of working experience in Semiconductor industry in Cleanroom Environment is an added advantage.
• Candidates with no relevant experiences are welcome to apply.
• Good command of English both in written & communication for communication with stakeholders.
• Able to communicate in Japanese will be an added advantage for internal communication.
• Candidate must be willing to travel as and when required (To client office).
• Matured and can work independently. Trustworthy team player with high integrity of confidentiality.

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