Junior / Senior Service Engineer - Scientific

Horiba Instruments (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in analytical and measurement technology is seeking a dedicated servicing engineer to handle scientific instruments at customer locations. This role involves installation, calibration, and troubleshooting while supporting sales and engineering teams. The ideal candidate has a related engineering degree and customer service expertise, with opportunities to train others and develop lasting client relationships.

Qualifications

• Minimum 1-2 years experience in servicing scientific analytical instruments.
• Knowledge of Particle Size Analyzer, XRF, Spectroscopy, ICP is advantageous.
• Willingness to travel and possess own transport preferred.

Responsibilities

• Installation, commissioning, and maintenance of analytical instruments.
• Liaising with customers to address service concerns and provide solutions.
• Creating strong customer relationships and identifying new contract opportunities.

Skills

Customer oriented

Good planning

Time management

Proactive

Education

Degree or Diploma in Mechanical/Electronics/Electrical/Chemical Engineering

Tools

Scientific analytical instruments

Job description

HORIBA Instruments (Singapore) Pte. Ltd. is the ASEAN Headquarter of HORIBA Ltd., Japan, a global leader in advanced analytical and measurement technology. Instruments and systems made by the HORIBA GROUP set high quality and performance standards across a wide range of fields. At HORIBA, we believe dreams and hopes together with the marvels of technology create the future. We invite you to explore the future with us.

JOB DESCRIPTION SUMMARY

The role will involve various product lines of servicing duties at customer sites. The role offers the opportunity to collaborate with different fields of sales and engineering teams to meet the evolving needs of our customers.

RESPONSIBILITIES

• Provide Installation, Commissioning, Training, Calibration, Maintenance, Troubleshooting and Repairing of scientific and analytical analyzer products at customer sites.

• Liaise and work with customers to address any service concerns and provide solution on the technical problems on scientific and analytical analyzer such as Particle Size Analyzer, XRF, Spectroscopy, ICP.

• Creating and maintaining strong relationships with customers and providing good services support.

• Identifying potential opportunities to get new preventive maintenance contract

• Working closely with our internal sales and regional technical team.

• Providing training to end users and distributors.

• Prepare service and spare parts quotations to customers enquiries

REQUIREMENTS

• Degree or Diploma in (Mechanical/Electronics/Electrical/Chemical Engineering) or equivalent qualification

• Preferably more than 1-2 years working experience in servicing scientific analytical instruments.

• Knowledge of scientific and analytical analyzer such as Particle Size Analyzer, XRF, Spectroscopy, ICP would be advantageous.

• Customer oriented with positive attitude and willing to take on challenges.

• Good planning and time management skills to achieve job efficiency.

• Good Attitude, Self-motivated, Proactive and able to work independently.

• Preferably possess own transport

• Willing to travel overseas