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A leading company in the construction sector is seeking an Account Manager to build strong customer relationships and manage key accounts. You'll be responsible for understanding customer needs and ensuring a smooth delivery of products and services, with an emphasis on customer satisfaction and communication in both English and Chinese.
Job Description
Establish and maintain good customer relationships
Manage key accounts and generate new opportunities through follow up
Provide technical consultative service to help customers to understand their needs and products better
To plan, execute and finalise orders according to customer's needs and requirements
Supervise, monitor and follow up on enquiries, quotations and other documentation
Enforce prompt quotation submission and make sure all documents are well organised and adequately handled
Work closely with customers or other parties involved to resolve any issue regarding quotation submissions, customer requirements and other related matters
Lead the assistant in gathering information and liaising with customers for any changes in the delivery schedule or for any other issues related
Enforce frequent checks to ensure the products were received correctly by customers and gather feedback from customers
Perform a thorough investigation of customer's complaints
Review and control supplier's quotation for purchased items
Perform checks on the purchase order and internal approval issued by assistance prior to approval
Report to Sales Manager on sales achieved, goals and prospects
Possesses Class 3 driving license and with own vehicle will be an added advantage
Min Diploma in Sales / Marketing or another relevant field
Min 1 year of relevant working experience
Good interpersonal and communication skills
Proficient with AutoCAD will be an added advantage
Able to communicate in English and Chinese to communicate with Chinese-speaking counterparts regarding managing key accounts and generating new opportunities
Monthly Sales Commission
Vehicle Allowance
Mobile Phone Allowance
AWS
Medical
Dental