Junior Production Support engineer_Contract

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology company in Singapore is looking for an individual to monitor and maintain production environments, responding to incidents and performing root cause analysis. Candidates should have knowledge of Linux and SQL, strong problem-solving skills, and good communication abilities. Fresher candidates with internship experience are encouraged to apply.

Qualifications

• Basic to intermediate knowledge of Linux/Unix command line.
• Good understanding of SQL and ability to write basic queries.
• Strong problem-solving and analytical skills.
• Willingness to learn and grow in a fast-paced environment.
• Good communication skills (both verbal and written).
• Ability to work independently and as part of a team.

Responsibilities

• Monitor and maintain production environments.
• Respond to incidents and alerts promptly.
• Perform root cause analysis and provide solutions.
• Execute and maintain automation scripts.
• Perform data analysis using SQL.
• Collaborate with teams to resolve critical issues.
• Document troubleshooting steps and solutions.
• Participate in shift-based work schedules.

Skills

Linux/Unix command line

SQL

Problem-solving

Communication skills

Job description

Key Responsibilities:

• Monitor and maintain production environments, ensuring system uptime and performance
• Respond to incidents, alerts, and user-reported issues in a timely manner
• Perform root cause analysis and provide long-term solutions
• Execute and maintain scripts for job automation and system tasks
• Perform data analysis using SQL queries to troubleshoot application/database issues
• Collaborate with development and infrastructure teams to escalate and resolve critical issues
• Document troubleshooting steps, solutions, and standard operating procedures
• Participate in shift-based work schedules (if required), including weekends and holidays

Required Skills:

• Basic to intermediate knowledge of Linux/Unix command line
• Good understanding of SQL and ability to write basic queries
• Strong problem-solving and analytical skills
• Willingness to learn and grow in a fast-paced environment
• Good communication skills (both verbal and written)
• Ability to work independently and as part of a team
• Fresher with intern exp are welcome to apply for this role.