Junior Production Support

APAR TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking an Application Support Specialist to monitor applications and respond to incidents. The ideal candidate has at least one year of experience, with skills in Unix commands, Shell scripting, and SQL. This role requires a dynamic team player capable of 24/7 rotating shifts, including weekends. Strong interpersonal skills and ownership mentality are essential.

Qualifications

• Minimum 1 year of experience in an application support role.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs.

Responsibilities

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership of incident tickets and adhering to SLAs.

Skills

Unix commands

Shell scripting

SQL queries

Job scheduling

Kafka

ActiveMQ

Interpersonal skills

Job description

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement/Skillsets:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.
• Able to commit 24/7 rotating shift, including weekends and public holidays

EA License: R1873481

Company EA License: 11C4879