Junior Operations Analyst (6 months contract)

Junior Operations Analyst (6 months contract) - J.Chiew

Our client - a lending bank Junior Operations Analyst (6 months contract).

RESPONSIBILITIES:

• Primary person to support Senior Manager, Operations to respond to client instructions, internal stakeholders and HQ processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.
• As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the Senior Manager.
• Ensure customer satisfaction and provide professional customer support.
• Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.
• Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.
• Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.
• Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.
• Prepare periodical reports and escalate irregularities to management and other regulating units/parties.
• Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.
• Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.
• Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.
• Undertake duties at a similar or higher level as required.
• Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.
• When required support line management with the implementation of changes in own work area.

REQUIREMENTS:

• Bachelor Degree in one of the following fields: Finance, Banking, Accounting, Business or Risk Management
• Minimum 3 - 5 years banking experience in Commercial Banking (Trade, Loans, Treasury)
• Good knowledge of MAS regulatory requirements for the Branches products, services and operations.
• 6 months contract position

Location: Central, Singapore

Interested candidates kindly forward your CV to jessy.chiew@peoplesearch.jobs (Jessy Chiew Jie Xin, Reg No: R25127837).

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

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