Junior MIS Engineer

DYNAMITE GAMES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic gaming company is seeking a Junior MIS Engineer for a 6-month contract in Singapore. The role involves supporting IT infrastructure, managing user support requests via Jira, and maintaining hardware and software systems. Ideal candidates have a diploma in IT and 1-2 years of experience in a similar role, along with a passion for gaming. Excellent problem-solving and communication skills are essential.

Qualifications

• 1-2 years of experience in a MIS or IT support role.
• Avid gamer with passion for the gaming industry.
• Driven, self-motivated, and able to work well in a team.

Responsibilities

• Respond and resolve user-reported issues via the Jira ticketing system.
• Configure, install, and maintain corporate hardware, software, and networks.
• Maintain records of IT assets and contribute to enhancing IT processes.
• Monitor and optimize system performance for reliability and security.
• Support special IT projects and remain responsive to emergency issues.

Skills

Critical thinking

IT infrastructure management

Problem-solving

Communication

Proficiency in Jira

Experience in IT support

Education

Diploma or degree in Software/ Computer Science/ Computing/ Engineering/ IT discipline

Tools

Jira

Confluence

Google Workspace

Job description

Who We Are:

Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate with modern gamers, offering unique narratives and immersive gameplay.

What We Need:
We’re looking for a skilled Junior MIS Engineer with a strong background in critical thinking and IT infrastructure management to join our growing company on a 6-month contract. In this role, you will be responsible for supporting and maintaining our corporate IT infrastructure, network systems, and business application assets. You will also play a key role in addressing daily user support needs and ensuring smooth day-to-day IT operations.

As part of a growing company, you will have the opportunity to work with a variety of technologies and contribute to the continuous improvement of our IT environment. Your proactive mindset and technical expertise will be crucial in helping us adopt scalable solutions and swiftly resolve IT-related issues as they arise.

Key Responsibilities:

• Respond and resolve to user-reported issues and service requests via the Jira ticketing system. Take full ownership of assigned tickets, delivering timely follow-up, effective troubleshooting, and clear, user-friendly communication throughout the resolution process.

• Configure, install, operate, test, and maintain corporate-wide hardware, software, systems, and network devices—including firewalls, NAS, VPN, and ISP-related applications

• Maintain accurate and up-to-date records of IT assets, inventory, and license renewals. Contribute to the enhancement of IT processes and workflows, including documentation of procedures and best practices for knowledge sharing and operational efficiency.

• Monitor and optimize system and infrastructure performance to ensure maximum uptime, reliability, and security.

• Support and execute special IT-related projects and initiatives as assigned. Remain responsive to ad-hoc and emergency technical issues, including the flexibility to return on-site after working hours when required to maintain business continuity.

Who We Think Will Be A Great Fit:

• A diploma or degree in Software/ Computer Science /Computing / Engineering/ IT discipline or equivalent.

• You have worked at least 1-2 years in a MIS or IT support role.

• Proficiency in Jira, Confluence and Google workspace is a plus advantage.

• You are an avid gamer and passionate about learning more about the industry

• Driven and self-motivated, proactive and work well within a team

• Excellent problem-solving and communication skills