Junior IT Support Specialist

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the drilling sector is looking for an IT Support Specialist to manage system integration and provide technical assistance. Responsibilities include troubleshooting IT issues, maintaining IT asset inventories, and ensuring readiness for audits. This role offers a chance to enhance your technical skills while making a significant impact in an IT environment.

Qualifications

• Serve as first point of contact for IT issues.
• Troubleshoot hardware and software problems.
• Document IT-related issues and resolutions.

Responsibilities

• Manage system integration and provide IT support.
• Maintain accurate IT asset inventories.
• Document system configurations and change logs.

Skills

Technical Assistance

Troubleshooting

Documentation

Job description

Job Responsibilities:

The role manages system integration, provides IT support and coordinates with relevant partners.

IT & Technical Support

• Serve as the first point of contact for internal IT-related issues, providing technical assistance to users.

• Troubleshoot basic hardware and software issues such as printer malfunctions, network connectivity, and email access.

• Assist users in resolving login and system access problems.

• Escalate more complex IT issues to senior support teams when necessary.

• Document common IT issues and resolutions to improve response times and efficiency.
  

Documentation & Inventory Management

• Maintain accurate IT asset inventories (hardware, software licenses, peripherals).

• Document system configurations, network diagrams, and change logs to ensure audit readiness.

• Manage IT procurement records, including purchase orders, warranty details, and disposal certificates.