Junior IT Support Engineer

Alphaeus Pte Ltd; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated IT Support Specialist to provide top-notch technical assistance across various locations. This role involves troubleshooting hardware and software issues for desktops and laptops, ensuring seamless operations and excellent user experience. With a focus on providing timely service, you will be integral in maintaining IT systems and supporting users with their technical needs. If you are passionate about technology and enjoy solving problems, this opportunity offers a dynamic environment for growth and development.

Qualifications

• Minimum 1 year in providing level 1 IT support.
• Knowledge of computer hardware systems and peripherals.

Responsibilities

• Handle PC support, laptop troubleshooting, and software issues.
• Provide excellent support and timely service.
• Install and uninstall software from desktop PCs and laptops.

Skills

PC Support

Laptop Troubleshooting

Outlook Support

Windows OS

Mac Software

Hardware Troubleshooting

Software Installation

Education

NITEC in any discipline

Job description

5.5 Days (44 Hours)/ Week

Location: Island-wide | Comfortable to travel to different locations when needed

Length of contract: 12 months (Renewable)

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac Software and hardware troubleshooting

• Support on desktops, notebooks, printers, scanners hardware components

• Responsible for providing excellent support and timely service

• Rectify simple IT fault like cleaning of disk drives and jammed laser printers

• Install and uninstall of software from desktop PCs and laptops

• Any other ad-hoc tasks as assigned

Requirements:

• Min. NITEC in any discipline.

• Minimum 1 year in providing level 1 IT support.

• Knowledge of computer hardware systems, chipsets, memory modules, and peripherals

• Knowledge of operating systems, software applications, and remote connection systems