Junior IT Executive

Why Join Us?

At FirstCom Academy, we believe in empowering our team with cutting-edge technology and a dynamic work environment that fosters innovation. As a Junior IT Executive, you’ll be part of a fast-growing company where your skills and ideas make a real impact.

Hands-On Experience – Gain exposure to a wide range of IT systems, troubleshooting, and network management.
Career Growth – We invest in your professional development through training and mentorship.
Innovative Work Culture – Work alongside a passionate team that values collaboration and creative problem-solving.
Exciting Industry – Be part of the media and tech space, where technology meets creativity.
Supportive Environment – Enjoy a positive workplace culture that prioritizes teamwork and personal growth.

If you’re looking to kick-start your IT career with real-world experience and career progression, FirstCom Academy is the place for you!

Job Responsibilities:

• Able to provide support to end-users on-site/remotely on devices such as computers &
  mobile phones, office devices (printers, AV equipment), and other peripherals.
• Experience in hardware setup and troubleshooting such as computers and mobile phones.
• Basic understanding of the network structure but not limited to troubleshooting.
• Knowledgeable and experienced in Microsoft Windows & Google Workspace.
• Keep track of company assets and update IT documents as and when needed.
• Able to complete and assist with team tasks in a timely manner.
• Analytical and problem-solving abilities with keen attention to detail.

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1-2 years of IT support or relevant experience (Fresh graduates with strong fundamentals are welcome to apply).
• Basic knowledge of IT infrastructure, networking, and system administration.
• Understanding of cybersecurity principles and best practices.
• Experience with IT support tools & remote troubleshooting is a plus.
• Strong problem-solving skills with a proactive approach to troubleshooting.
• Good communication skills to assist users with IT-related issues.
• Ability to work independently and collaboratively in a fast-paced environment.
• Eagerness to learn and keep up with emerging technologies.
• Willingness to provide on-site and remote IT support as needed.
• Able to work on ad-hoc IT projects and system upgrades.