Junior Engineer , Production Support

J&S TELECOMS INT'L PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A telecommunications company in Singapore is seeking an experienced engineer to support broadcast IT systems. The role involves managing technical support, conducting audits, and ensuring the reliability of broadcast equipment. The ideal candidate has a diploma in IT and relevant experience, particularly in network troubleshooting and project management. This position offers an opportunity to work on innovative projects in the broadcast sector.

Qualifications

• 3-5 years of experience in IT, Broadcast or Media Production related field.
• Experience with networking devices maintenance.
• Project management experience preferred.

Responsibilities

• Manage and support broadcast IT equipment and systems.
• Coordinate and track technology audits.
• Provide technical solutions for operational enhancement.
• Oversee preventive and corrective maintenance.

Skills

Network troubleshooting skills

Cloud technology implementation

IT Security

Education

Diploma in Information Technology

CCNA Certification

Microsoft Certifications (MCSA)

Job description

Job Purpose:

The position requires the engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as management of support operations, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. The position is also required to support the planning, management and implementation of broadcast IT system projects. In addition, the position requires external team of engineers to carry out technical support activities and project implementation tasks.

Key Responsibilities:

• Communicate with a team of engineers, scheduling daily/weekly rosters and tasks to larger goals, and providing context and support
• Support internal and external audit process for relevant compliance concerns. Coordinate and track all technology and security related audits including scope of audits, units involved, timelines, auditing agencies and outcomes
• Support the management of tech-related risks for Mediacorp by reviewing processes and ensuring that adequate controls are in place to mitigate risk
• Stay up to date and informed on developing regulatory concerns and changing IT, Broadcast IT and information security trends
• Strategies and formulate system architecture, system enhancements and workflow optimisation
• Providing technical support
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform preventive and corrective maintenance, troubleshooting and repair of broadcast IT equipment and systems
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system
• Project management and leading team in supporting implementation of broadcast IT system and infrastructures projects, including the support in drafting of technical specifications and costings documentations

Qualifications

• Diploma in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage
• Microsoft certifications such as MCSA preferred
• Project management experience preferred
• Relevant work experience (3-5 years) in IT, Broadcast or Media Production related field preferred
• Relevant experience in cloud technology and implementation of enterprise system architecture preferred
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred
• Perform shift and standby duty to support broadcast system and infrastructures