CPM/PACIFIC (PRIVATE) LIMITED
Singapore
On-site
SGD 60,000 - 80,000
Full time
Job summary
A private engineering company in Singapore is seeking a candidate to manage project lifecycles and provide technical field assistance for equipment. The ideal candidate will have a Bachelor’s degree in engineering with experience in customer service and sales support. Proficiency in ERP systems like SAP is preferred, along with the ability to travel up to 50%. This role involves engaging with clients and generating sales opportunities, contributing to business growth.
Qualifications
- Bachelor’s degree in engineering or equivalent work experience.
- Customer service and sales support experience is a plus.
- Ability to travel as needed, up to 30-50%.
Responsibilities
- Manage project lifecycle from BOM creation to commissioning.
- Provide technical field assistance for all CPM equipment.
- Assist sales team with technical and process information.
Skills
Customer service
Sales support
Project management
Technical field assistance
Education
Bachelor’s degree in engineering
Tools
SAP Business One
Excel
AutoCAD
Inventor
Responsibilities
- Managed project lifecycle from BOM creation in SAP B1 to overseeing commissioning and handling after sales enquiries.
- Provide technical field assistance in maintenance, installation, operation, and start-up for all CPM equipment; prepare customer field report after each trip.
- Assist customers service and the sales team, providing technical and process information for after-market sales.
- Coordinate customer service and purchasing department for after-market sales and delivery.
- Regular visits the prospects, customers, and agents to provide technical advice and generate sales opportunities.
- Maintain and analyses records of opportunities, quotes and contacts and knowing how to act on them.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree in engineering (Mechanical Engineering preferred), or equivalent work experience
- Ability to travel as needed. up to 30-50% possible.
- Customer service, sales support, or project management experience a plus
- Experience with ERP systems (SAP Business One is preferred), Excel, CAD (AutoCAD & Inventor is preferred)