Junior Desktop Support Technician

MONETEC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore is seeking a Junior Desktop Support Technician to provide IT support and troubleshoot issues. The candidate should have at least 2 years of experience in desktop support and basic knowledge of Windows OS and MS Office. Training will be provided, making this an excellent opportunity for someone willing to learn.

Qualifications

• At least 2 years of experience in desktop support or IT helpdesk.
• Basic knowledge of Windows OS, MS Office, and networking.
• Good problem-solving and communication skills.

Responsibilities

• Provide basic IT support to end-users.
• Set up, install, and maintain desktops and laptops.
• Troubleshoot common IT problems.

Skills

Problem-solving

Communication

Basic IT support

Tools

Windows OS

MS Office

Job description

Junior Desktop Support Technician

Location: East Singapore

Working Days: 5-day work week

Salary Range: $2,200 – $3,000

Job Scope

• Provide basic IT support to end-users (hardware, software, printers, and network issues).
• Set up, install, and maintain desktops, laptops, and other IT equipment.
• Assist with user accounts, email, and access support.
• Troubleshoot common IT problems and escalate when necessary.
• Keep records of support requests and solutions.
• Support IT team in system rollouts, upgrades, and office IT needs.

Requirements

• At least 2 years of experience in desktop support / IT helpdesk.
• Basic knowledge of Windows OS, MS Office, and networking.
• Good problem-solving and communication skills.
• Willing to learn – training will be provided.