Junior Desktop Engineer | Yearly renewable contract | Up to 2.8k | Bukit Timah

PERSOL; Singapore; On-site; SGD 2,000 - 3,000; Full time

Job summary

A leading recruitment firm is looking for a Junior Desktop Engineer in Singapore. The role involves construction, testing, and installation of client platforms, ensuring service levels are met, and providing troubleshooting support. Candidates must possess security clearance and have the ability to gather requirements and analyze infrastructure. This is a yearly renewable contract offering a competitive salary.

Qualifications

• Security clearance required.
• Experience in troubleshooting client platform related problems.
• Ability to gather infrastructure requirements and perform analysis.

Responsibilities

• Manage construction, testing, and installation of client platforms.
• Provide timely status updates and incident resolution.
• Monitor service levels and maintain system configurations.

Job description

Junior Desktop Engineer | Yearly renewable contract | Up to 2.8k | Bukit Timah

*Do Note: Red zone environment where personal phone is not allowed in the office area. Locker will be given to store the phone

*Security Clearance required.

Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.

Perform troubleshooting for client platform related problems.

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.

Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

Involve in client platform implementation/upgrade project.

Perform on research/evaluation of client platform tools.

Provide systems related technical advice to customers or project team.

Manage systems changes through change request process & provide status reports to the relevant parties.

Perform client platform related presales tasks.

Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

Propose and implement action plan when required.Established facility management standards/best practices to ensureoperation consistency across project/facility management teams.

We regret to inform that only shortlisted candidates will be notified.