Junior Demand and Supply Planner

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

We are looking for a good team player to be responsible for creating and executing supply chain operational plans and strategies. You will be involved in the development and execution of supply chain initiatives, including demand planning, supply planning, and inventory management, thus ensuring meeting our business objectives.

The successful candidate should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. If you have experience in demand forecasting and supply planning processes, we would like to meet you.

What You Will Do

Demand Planning

• Work closely with Sales Manager on the demand forecast and CRM on the sales order (as Total unconstraint), to drive efficient demand, supply and inventory planning.
• Monthly meeting with Sales Manager to close the gap on the demand forecast vs Sales Order.
• Adjust the numbers in the system via IBP by every Friday, so that GSC will see our actual Purchase requirements.
• Set up master-data for NPI models in SAP and extend to master IBP.
• Work with main Demand Personnel, to compile a list of Home/SoundBar/Portables, to liaise with Product/Sales Manager on the 1st Purchase order against 1st RTS date for New Product, in the system.
• Update requirements and standards/timeline (e.g. Leadtime, MOQ, End-of-Life, Last Time Buy) SKU.
• Work closely with Product/Sales Manager on phase in and phase-out of products from the business unit’s information.
• Set MRP block for procurement and “EL” block for sales order, on a daily basis.
• Support Product Team in getting samples, from our Finished goods’ PO (as at many times, Product team is unable to get upfront samples from the BU).

Supply Planning

• Responsible for daily end-to-end Operations; consisting of Supply Planning, Order Fulfilment, Procurement, Shipping and Warehousing to result in operations excellence.
• Review the weekly MRP report on the AB schedule delivery date, updated by the GSC planners.
• Work out the delivery plan for goods into the APLL Yantian and allocation for direct shipments.
• For direct shipments, to head-start to link GSC, Vendors, CRM on the shipping instructions.
• To follow through the direct shipments’ status. Upon goods loaded, to get copy Invoice, Pl and serial # from Vendors, so as to “Post goods issue” in the system.
• For Inbound into APLL Yantian, to validate the booking form with Vendors and generate EDI#.
• Disseminate POR information to all functions.
• Review weekly gap report, on the upsize/new PO for blocked sku, and inform BDs/CRM to adjust the SO qty.
• To pick up with respective BDs/CRM, on the GSC’ comments on the PR not placed (due to MOQ, EOL etc).
• Liaise with GSC team on the supply of the 1st PO, the Last Time Buy as well as depleting models, and disseminate to BDs.
• Monitoring compliance status, to liaise for the 1st lot of receiving of goods.
• To follow up on new and special stock enquiries from all stakeholders and pro-actively reply and provide recommendations.
• Resolving mis-alignment on shipping documents with Vendors for CRM (e.g HS code, Form E/D, COO).
• Arranging of Samples with our Vendors for Finished goods’ PO, to distributors/office (instructed by Product team/sales team/CRM).
• Claim damages/missing cartons from Vendors for incoming shipment to Yantian.
• Set block in the system, and follow up that replacement cartons have been resolved.
• Claim damages/missing cartons from Vendors on the shipment to customers.
• Handling distributors’ complaints on the missing or duplicate serial # etc.
• Reverse inventory for returned goods into Yantian from distributors or out to Vendors for re-works.
• Issuance of PO (on the palletizing, compliances and samples units).
• Arranging the Intercompany shipments for incoming, from regions’ PO.
• Global Inventory Management’ KPI, to share inventories among regions, thus high attention/alert to manage the Purchasing (on the re-works, shipping schedule etc.).
• Attending to weekly meeting with GSC team, to close the demand/supply gap.
• Reconciliation of GR and payment issues with GSC and Account Payable.
• All SC members having to backup one another during absence, besides own daily tasks.
• Uploading of serial # into the system, upon completion of direct shipments.
• Tracking of serial # on goods been shipped (Sales to track parallel shipments and authenticity of goods).
• Twice yearly stock-count in Yantian (beg. Jan and beg. Jul).

What You Need to Be Successful

• Diploma in Business, Demand and Supply Chain Management or similar.
• 1 to 3 years of experience in Demand and Supply Chain Planning.
• Good knowledge of SAP module, SAP IBP is preferred.
• Strong computer skills, including Microsoft Excel, PowerPoint, and adaptability to new systems.
• Proficiency in statistics, forecasting and forecasting methods with an understanding of their financial and operational impacts.
• Strong negotiation, decision making and presentation skills.
• Highly organised with strong time-management and attention to detail.

What Makes You Eligible

• Be willing to travel.
• Any offer of employment is conditioned upon the successful completion of background reference checks.

What We Offer

• HARMAN is an innovative technology leader that is rapidly on the move. We empower our global teams to do their best as they take on the big challenges that make life better.
• As a part of HARMAN, you can expect to be valued for exactly who you are, for every day to be different, and to be part of a global organization full of fun, unique and talented people.