Junior Cloud & AI Engineer — Amazon Connect

NCS Group; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

NCS Group is looking for a motivated fresh graduate or entry-level professional in Singapore to support the implementation of Amazon Connect cloud-based contact center solutions. This role includes working closely with customers to design and deploy scalable contact center architectures.

The ideal candidate should have a strong technical aptitude, excellent communication skills, and a willingness to learn about Amazon Web Services and AI solutions. The company promotes values of Adventure, Excellence, Integrity, Ownership, and Unity.

Qualifications

• Fresh graduate with a strong interest in cloud technologies and AI solutions.
• Excellent communication and interpersonal skills to engage customers.
• Knowledge of Amazon Web Services and customer experience best practices.

Responsibilities

• Support the configuration of Amazon Connect contact flows and AI capabilities.
• Collaborate with senior engineers and project managers for solution delivery.
• Communicate with customers to gather requirements and provide updates.

Skills

Technical aptitude

Excellent communication

Attention to detail

Team-oriented mindset

Education

Fresh graduate in Computer Science, Information Systems, Engineering, or related field

Tools

Python

C#/.NET

AWS Lambda

Job description

NCS Group is looking for a motivated fresh graduate or entry-level professional in Singapore to support the implementation of Amazon Connect cloud-based contact center solutions. This role includes working closely with customers to design and deploy scalable contact center architectures.

The ideal candidate should have a strong technical aptitude, excellent communication skills, and a willingness to learn about Amazon Web Services and AI solutions. The company promotes values of Adventure, Excellence, Integrity, Ownership, and Unity.