Junior Client Onboarding & KYC Analyst

Peoplebank Asia; Singapore; On-site; SGD 48,000 - 70,000; Full time

Job summary

Peoplebank Asia is seeking a junior Analyst to support Client Onboarding & KYC within GM NBG and Operations, coordinating onboarding requests and managing documentation and accounts for timely launches.

The role requires around 2 years in KYC or client-facing roles, plus strong Excel and PowerPoint skills and English fluency. You will collaborate with Sales, Legal, Credit, Compliance and Risk to uphold regulatory standards.

Qualifications

• Degree in a relevant discipline.
• Approximately 2 years of KYC and client onboarding experience.
• Experience working directly with clients or external stakeholders preferred.
• Strong understanding of KYC processes and regulatory considerations.
• Fluency in English.

Responsibilities

• Partner with Sales to prioritise and coordinate onboarding requests.
• Manage the documentation and account-opening process from initiation through completion.
• Act as a key point of contact for clients throughout the onboarding journey.
• Liaise with Legal, Credit Risk Management, Counterparty Risk, Compliance, and Operations.
• Provide timely updates on onboarding progress and outstanding requirements.
• Identify delays, issues, and bottlenecks and drive resolution.

Skills

KYC

Client onboarding

Client-facing

Data analytics

English fluency

Education

Bachelor's degree in a relevant discipline

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Analyst – Client Onboarding & KYC

Contract Duration: 6 months (Open for Renewal)
Location: Central Region

About the Role

Our client is seeking a Client Onboarding & KYC Analyst to support the Global Banking & Markets New Business Group (GM NBG), which sits within the Client Experience organisation under Operations. The team manages client onboarding mandates, ensuring requests are effectively coordinated and completed within the expected launch timeline. The role will work closely with clients and a wide range of internal stakeholders, including Sales, Credit, Client Onboarding, Legal, Compliance, and Operations. This is an excellent opportunity for a junior professional with approximately 2 years of relevant KYC, client onboarding, or client-facing experience to gain exposure to a fast-paced global banking environment.

Key Responsibilities

• Partner with Sales to prioritise and coordinate client onboarding requests.
• Manage the documentation and account-opening process from initiation through completion.
• Act as a key point of contact for clients throughout the onboarding journey.
• Liaise closely with internal stakeholders, including Legal, Credit Risk Management, Counterparty Risk, Compliance, and Operations.
• Provide timely and transparent updates to Sales and clients on onboarding progress and outstanding requirements.
• Identify potential delays, issues, and bottlenecks and work with relevant stakeholders to drive resolution.
• Act as an initial escalation point for client and internal queries relating to the onboarding process.
• Ensure onboarding activities are completed accurately, efficiently, and in line with relevant regulatory and business requirements.
• Support the team in identifying opportunities to improve onboarding efficiency, throughput, and overall client experience.
• Manage multiple onboarding requests simultaneously while maintaining a strong focus on quality and timelines.

Key Requirements

• Degree in a relevant discipline.
• Approximately 2 years of relevant experience in KYC, client onboarding, pre-trade, or a client-facing operations role.
• Experience working directly with clients or external stakeholders is preferred.
• Strong understanding of KYC and client onboarding processes.
• Good awareness of regulatory and risk considerations within a financial services environment.
• Strong Microsoft Excel skills, with experience handling and analysing data.
• Proficiency in Microsoft PowerPoint and preparing clear, professional presentations.
• Data analytics knowledge or practical experience is advantageous.Fluency in English is required.