Jr Network Engineer

Blue Wireless; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in telecommunications seeks a Jr Network Engineer to bridge customer needs and business solutions. This entry-level role involves coordinating between teams, troubleshooting network issues, and providing pre-sales support. Join a supportive team and grow in a global tech environment.

Qualifications

• Minimum 1 year of relevant professional experience.
• Understanding of IP networking fundamentals and routing protocols.

Responsibilities

• Preparing equipment by staging, configuring, and testing routers.
• Managing incident resolution from start to finish per SLA.
• Advising sales team on LTE coverage.

Skills

Problem-solving

English communication

Proactive attitude

Adaptable

Education

Bachelor's degree

Tools

Cisco

Juniper

Job description

Join to apply for the Jr Network Engineer role at Blue Wireless.

Blue Wireless is a next-generation Network Service Provider offering global enterprises wireless solutions based on 5G/LTE and Starlink. We provide reliable connectivity for various sectors across 80+ countries in Asia Pacific, Europe, North, and South America.

Jr Network Engineer at Blue Wireless

You will bridge customer needs and our business, designing practical, cost-effective solutions. Your role involves coordinating between Sales, Product, and Technical teams to resolve customer issues, demonstrating attention to detail and excellent presentation skills. You should be able to simplify complex technical concepts for clients and understand product limitations to guide sales and provide feedback to the Product team.

Responsibilities include:

Provisioning

• Preparing equipment by staging, configuring, and testing routers
• Supporting deployment and installation of routers at customer sites
• Providing technical support for installations, troubleshooting, and configuration
• Managing technical tests and supporting global remote support activities

Incident Resolution

• Performing basic troubleshooting
• Managing incident resolution from start to finish per SLA
• Explaining network issues and resolutions clearly to clients
• Participating in troubleshooting calls and collaborating with support engineers across time zones

Pre-Sales Support

• Advising sales team on LTE coverage
• Creating handover and incident reports post-deployment
• Documenting solutions and sharing knowledge with the team

Qualifications and Skills:

• Understanding of IP networking fundamentals and routing protocols
• Problem-solving skills for basic network issues
• Cisco/Juniper certifications are a plus
• Proficiency in English communication
• Proactive, adaptable, team-oriented attitude
• Willingness to work after hours if needed
• Ownership of customer issues from start to finish
• Minimum 1 year of relevant professional experience
• Bachelor's degree required

Joining us offers a chance to grow professionally in a global tech environment, with opportunities for career development, meaningful work, and a supportive team atmosphere.

Additional Information:

• Entry-level seniority
• Full-time employment
• Field: Information Technology
• Industry: Telecommunications