Jr. e-Commerce Operation Executive

Yappy Pets Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fast-growing e-commerce company in Singapore is looking for a meticulous and responsible E-Commerce Operation Executive (Junior) to support daily operations. The role involves assisting in product listings, updating stock, handling promotions, and supporting customer inquiries. This entry-level position is suitable for fresh graduates or individuals with basic e-commerce knowledge and requires proficiency in both English and Mandarin.

Qualifications

• Proficient in basic computer skills, such as using Excel and Google Drive.
• Willing to learn and take initiative in operations.
• Must be able to read and write in basic Mandarin and English.

Responsibilities

• Assist in listing products and uploading photos.
• Update stock availability and pricing across multiple platforms.
• Handle promotional forms, campaign submissions, and timelines.
• Monitor order fulfilment statuses and extract reports.

Skills

Detail-oriented

Basic computer skills (Excel/Sheets, Google Drive)

Interest in e-commerce

Basic English reading and writing

Basic Mandarin reading and writing

Education

Diploma or O-Level or higher

Job description

About the Role:

We are looking for a meticulous and responsible E-Commerce Operation Executive (Junior) to support daily operations for our online stores across platforms such as Shopee, Lazada, TikTok Shop, GrabMart, etc. This is an entry-level role suitable for fresh school leavers or individuals with basic e-commerce knowledge.

Key Responsibilities:

• Assist in listing products: upload photos, write product names, descriptions, tags

• Update stock availability and price across platforms

• Fill in promotional forms, campaign submissions, and coordinate timelines

• Handle product bundling, vouchers setup, flash sale configuration, etc.

• Monitor and update order fulfilment statuses

• Extract reports and input data (e.g. sales tracker, returns tracker)

• Support cross-platform coordination (Shopee, Lazada, TikTok, GrabMart etc.)

• Assist in basic customer inquiries coordination with Customer Service team

• Other administrative or operations support as assigned

Requirements:

• Diploma or O-Level or higher

• No experience required, but interest in e-commerce or online selling is a bonus

• Proficient in basic computer skills (Excel/Sheets, Google Drive, etc.)

• Able to read and write basic English and Mandarin

• Detail-oriented, responsible, and able to follow SOP

• Willing to learn, take initiative, and support different departments when needed

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."