Job Coach, E-Commerce Fulfilment Training Centre @Lakeside (1 year contract)

BIZLINK CENTRE SINGAPORE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company is hiring a Job Coach for its E-Commerce Fulfilment Training Centre on a 1-year contract. The role supports job matching for persons with special needs, focuses on their training and workplace accommodations, and involves significant interaction with stakeholders to foster successful employment.

Qualifications

• At least 3 years of working experience in SPED school or Social Service Agency.
• Experience with persons with special needs is an advantage.
• Self-motivated with stakeholder management skills.

Responsibilities

• Source and secure employment/training opportunities.
• Provide job support and coaching to trainees.
• Conduct job-readiness assessments and monitor trainee progress.

Skills

People management

Coaching

Communication

Interpersonal skills

Organizational skills

Time management

Education

Diploma in any discipline

Job description

Job Title: Job Coach, E-Commerce Fulfilment Training Centre @Lakeside (1 year contract)

The Job Coach will support the job matching of persons with special needs into suitable job roles in the E-commerce and Logistic Industry. He/She will liaise and collaborate with key stakeholders to identify workplace requirements and oversee placement of trainees into related job roles. He/She will work with the employers to identify required training and accommodations at the workplace for long term continued employment of these trainees. He/She provides job coaching support for a specified duration after the trainees are placed into jobs.

Job Responsibilities

Source and secure relevant employment/training opportunities

• Provide job support and coaching to trainees
• Develop effective job coaching and employment plans
• Assist trainees to discover and overcome their personal barriers and set goals
• Discover trainees’ strengths, motivate, work with them to develop their skills
• Guide trainees in learning to complete job tasks
• Plan and co-ordinate work exposure activities such as learning journeys / job fairs for trainees.
• Keep records and documentation and prepare appropriate reports for job support and interviews.

Conduct job-readiness assessment

• Profile trainees to employers for suitable job roles
• Advise on workplace accommodations for employers
• Monitor and evaluate progress of trainees
• Provide Post-placement job support
• Work closely with families and employers in supporting trainees to achieve job sustainability.
• Obtain feedback from industry employers on further support and training of clients during job placement.
• Collaborate with AHP / Job coaches/ Trainer to provide intervention to clients

Requirements

• A diploma in any discipline with at least 3 years of working experience in SPED school or Social Service Agency.
• Experience in working with persons with special needs will be an added advantage,
• Strong people management and coaching skills
• Strong communication and interpersonal skills
• Good organizational and time management skills
• A self-motivated individual to manage stakeholders to build relationships and drive collaboration