Jnr Network Support Engineer (Higher Education Sector) *Urgent Hire

I.T. Generation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the IT sector seeks a Junior Network Engineer for Infrastructure Operations & Support. The role requires hands-on experience with enterprise network systems and a focus on maintaining secure, high-performance infrastructure. Key responsibilities include network configuration, troubleshooting, user support, and performance monitoring within a dynamic operational environment.

Qualifications

• Hands-on experience with network infrastructure tools and platforms.
• Familiarity with cybersecurity protocols and network access control systems.
• Ability to work independently and escalate critical issues.

Responsibilities

• Configure and troubleshoot network platforms including Huawei Technologies and SolarWinds.
• Ensure smooth operation and maintenance of the network.
• Monitor network activity and generate reports for stakeholders.

Skills

Troubleshooting

Documentation

Communication

Education

Practical knowledge of network infrastructure tools

Tools

SolarWinds Toolsets

Huawei Technologies

Firewall systems

Job description

Junior Network Engineer – Infrastructure Operations & Support
Location: [Insert Location] | Salary: $3,400 – $4,000

We’re looking for a hands-on, detail-oriented Network Engineer with strong troubleshooting skills and a passion for maintaining high-performing, secure IT infrastructure. If you're someone who thrives in operational environments and enjoys working with enterprise network systems, this role is for you.

Key Responsibilities:

1. Network Configuration & Troubleshooting
Be the go-to expert for setting up and resolving issues across a variety of network platforms, including:

• Huawei Technologies: Layer 2/3 switches, Wireless LAN Controller, iMaster NCE-Campus, and NCE-Campus Insight.

• SolarWinds Toolsets: Network Performance Monitor, NetFlow Traffic Analyzer, Network Configuration Manager, and Kiwi Syslog.

• Security Platforms: SIEM systems and Ivanti Network Access Control.

2. Day-to-Day Operations & Network Administration

• Ensure smooth and efficient running of all network operations.

• Perform routine maintenance and provide support for network-related issues.

3. Maintenance and Upkeep

• Identify and assist with the installation of necessary network components.

• Proactively escalate network performance issues to the appropriate teams.

• Collaborate with stakeholders to resolve traffic bottlenecks.

• Conduct end-to-end testing of the network against performance benchmarks.

• Apply firmware updates and patches to all network hardware within the ICT environment.

4. Technical Troubleshooting & User Support

• Offer in-depth support for technical faults and ensure minimal downtime.

• Utilize analytical skills to pinpoint and address root causes of network issues.

5. Monitoring & Reporting

• Monitor real-time network activity and performance.

• Generate regular reports and metrics for internal stakeholders.

6. Configuration & Change Management

• Apply structured processes for configuration updates and system changes.

7. Documentation & Compliance

• Maintain detailed records of network configurations, changes, and incident logs.

• Adhere to established cable patching and data center cable management practices.

8. Cybersecurity & Firewall Knowledge

• A working knowledge of firewall systems and cybersecurity monitoring tools is essential.

What You’ll Bring:

• Practical knowledge and hands-on experience with network infrastructure tools and platforms.

• Familiarity with cybersecurity protocols and network access control systems.

• Strong documentation, troubleshooting, and communication skills.

• Ability to work independently and escalate critical issues when needed.