IT25-032 & IT25-033 Senior Testers (offshore, Malaysia)

QUESS SINGAPORE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a senior QA tester to modernize its core system. The role involves overseeing a team of testers, executing various testing methodologies, and ensuring the new system meets business requirements. Ideal candidates will have a degree in IT and extensive experience in user acceptance testing, particularly within the insurance domain.

Qualifications

• 5 years working experience in business analysis and user acceptance testing.
• Experience in managing a team of testers.
• Background in insurance operations and processing is preferred.

Responsibilities

• Lead and supervise daily activities of QA testers.
• Perform manual and automated testing for new system implementations.
• Log defects and work closely with stakeholders for resolution.

Skills

Analytical Thinking

Problem Solving

Communication

Education

Diploma / Degree in Information Technology or Business Information Systems

Job description

We are seeking for a highly detail-oriented and motivated senior QA tester for core system

replacement project. This initiative will modernize the operational backbone of our

organization, impacting various business functions such as new business, underwriting, policy

servicing, claims processing, collection and billing.

As part of the team, you will lead and supervise daily activities of testers. You will test and

validate the functionality of various business processes and their integration points with the

front-end application and downstream systems. Your keen eye for detail, strong analytical

skills and understanding of testing methodologies will be crucial in identifying defects,

ensuring data integrity, and validating that the new core system meets business requirements

and delivers a high-quality user experience.

Key Responsibilities

Team Management

Supervise daily activities of QA testers ensuring task allocation and timely delivery

Work with QA Lead to coordinate test execution plans across the team, aligning with

overall test strategy.

Monitor individual workloads and reallocate resources to balance priorities.

Test Execution

Perform manual and automated testing for new system implementations, process

changes or operational initiatives.

Conduct functional, regression and user acceptance testing to ensure that system

meet business and operational excellence criteria.

Validate that solutions align with the organization's continuous improvement

strategies and contribute to operational efficiency.

Defect Tracking and Resolution

Log defects and issues discovered during testing, including clear de ion, steps to

reproduce and potential impacts on business process.

Work closely with developers, business analyst, and business stakeholders to ensure

timely defect resolution.

Re-test resolved issues to confirm alignment with business goals before final sign-off.

Ensuring risk and compliance standards are followed for every changes.

Documentation & Reporting

Produce clear and detailed test documentation, including test cases, test report,

defect logs and user acceptance test result.

Collaboration & Communication

BE-BA Tester JD v1.0_2025 Pg. 2

Communicate test results and potential impacts to business analyst and business

stakeholders, ensuring that all parties are aligned on the findings and

recommendations.

BE-BA Tester JD v1.0_2025 Pg. 3

Qualifications

Diploma / Degree in Information Technology or Business Information Systems.

Preferably with 5 years of working experience in business analysis and user acceptance

testing.

Experience in manage a team of testers and assign tasks

Candidates with working experience in Insurance operations and processing can be

considered.

Proactive, resourceful, innovative/creative/critical thinkers and able to engage

stakeholders from different business domains

Good analytical thinking, decision making and problem-solving skills.

Self-managing, strong analytical and attention to detail and capable of delivering a

high quality of work.

Excellent oral and written communication including listening skill and dispute

resolution skills at the assignment level. Have good Interpersonal and consultative

skills.

Ability to work effectively in a fast-paced, dynamic environment.

Update: Minimum 5 years work experience in BA and UAT

Update: Must have working experience in Insurance operations and processing