IT Technical Support (Up to 3.9K + AWS + VB, Alternate Sat)

WOLA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an IT Technical Support specialist to enhance its IT systems. In this role, you will provide troubleshooting support, manage networks, and liaise with vendors in a stable, state-owned enterprise environment. You will also assist in ISO document preparations and maintain IT inventory. This position offers a stable work environment with exposure to large-scale infrastructure systems, and benefits including group hospitalization insurance and annual leave entitlement increases with service years. If you have a passion for IT and a desire to contribute to a thriving organization, this opportunity is perfect for you.

Benefits

Company van transport

Group hospitalization insurance

Annual leave entitlement increases

Medical benefits

Birthday leave

Salary review every 2 years

Qualifications

• 2+ years of hands-on experience in IT support roles.
• Strong knowledge in IT software and system configuration.

Responsibilities

• Provide IT support for email, PCs, and printer issues.
• Liaise with software vendors for system maintenance.
• Administer IT systems and prepare ISO documentation.

Skills

IT Support

Network Management

Troubleshooting

Microsoft Office

ERP Database Management

Communication Skills

Education

Diploma in Information Technology

Advanced Diploma in Information Technology

Job description

About the Role:
We are looking for an IT Technical Support specialist to maintain and enhance our company’s IT systems. You’ll provide troubleshooting support, manage networks, liaise with vendors, and assist in ISO document preparations in a stable, state-owned enterprise environment.

Key Responsibilities:

• Provide IT support for email, PCs, internet, and printer/copier issues.
• Install software, configure networks, and maintain firewall security.
• Manage IT inventory including desktops, laptops, and software licenses.
• Liaise with software vendors and ERP providers for system maintenance.
• Administer IT systems and offer training support to staff.
• Prepare IT-related reports and assist in audits and ISO documentation.
• Perform other IT and administrative tasks as assigned.

Requirements:

• Diploma/Advanced Diploma in Information Technology or equivalent.
• At least 2 years of hands-on experience in IT support roles.
• Strong knowledge in IT software, ERP database management, and system configuration.
• Proficient in Microsoft Office.
• Good communication and organizational skills.
• Bilingual in English and Chinese preferred (to liaise with vendors and internal teams).

Benefits:

• Company van transport provided (pickup at Westgate taxi stand).
• Group hospitalization insurance.
• Annual leave entitlement increases with years of service.
• Medical benefits and birthday leave.
• Salary review every 2 years under a renewable 2-year contract.
• Stable work environment with exposure to large-scale infrastructure systems.

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian