IT Systems Engineer

PSI CRO; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading Contract Research Organization is looking for an IT Infrastructure Specialist in Singapore to maintain and improve their IT systems. You will manage the design and configuration of IT infrastructure, ensuring all systems run smoothly. The ideal candidate has a degree in Computer Science and extensive experience with Cisco hardware, Active Directory, and virtualization concepts.

Qualifications

• Expert knowledge and experience with TCP/IP, DNS, DHCP.
• Strong understanding of Microsoft Windows Server and Active Directory.
• Experience in designing, implementing complex IT infrastructure projects.

Responsibilities

• Maintain and improve the IT infrastructure systems and networks.
• Manage the set-up of IT infrastructure systems including Azure/MS 365.
• Translate technical specifications into non-technical requirements.

Skills

TCP/IP

DNS

DHCP

IP routing and switching

Microsoft Windows Server

Active Directory

SMTP

SCCM

Linux administration

VMware

Education

University Degree in Computer Science

Tools

Cisco hardware

Veeam Backup

ServiceNow

Job description

PSI is a leading Contract Research Organization (CRO) with over 25 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.

At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.

We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.

Job Description

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Singapore

You will:

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

Qualifications

• University Degree in Computer Science or the like
• Full working proficiency in English
• Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
• Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
• Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
• Experience with SCCM and/or ServiceNow
• Basic administration of Linux servers
• Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
• Experience with Veeam Backup
• Experience in managing HP/HPE hardware and VMware vCenter servers
• Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
• Experience in designing, implementing and managing complex IT infrastructure projects
• Ability to assess business needs and translate them into relevant solutions
• Ability to document and maintain detailed technical documentation and procedures

Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.