IT System Support Engineer

Quinnox Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is seeking an experienced IT System and Maintenance Engineer. This role involves providing onsite and remote support, troubleshooting IT systems, performing firmware updates, and ensuring contractual SLAs are met. The ideal candidate holds a Bachelor's degree in Computer Science and has at least 3 years of relevant experience. Strong knowledge of IT systems and proficiency in operating systems like Windows and Linux are essential.

Qualifications

• At least 3 years experience as an IT System and Maintenance Engineer.
• Strong knowledge of IT systems, including hardware, software, networking, and security principles.
• Proficiency in virtualization technologies.

Responsibilities

• Provide onsite maintenance support and troubleshooting.
• Perform firmware updates and installation support.
• Liaise with customers, OEM, vendors, and sales.

Skills

Troubleshooting

Problem-solving

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Tools

System monitoring tools

Diagnostic tools

Operating systems (Windows, Linux)

Job description

• Provide onsite maintenance support, including troubleshooting, corrective and preventive maintenance to maintenance customers
• Provide remote maintenance support
• Perform firmware updates
• Provide onsite/remote standby as and when if required
• Installation support for servers and storage system
• Knowledge of System OS
• Meet contractual SLAs
• Assist to monitor and propose spares requirement/replenishment
• Liaise with multi parties, such as customers, OEM, vendors, PM and sales etc.
• Provide incidents reports
• Update case report promptly and accurately

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years experience as an IT System and Maintenance Engineer or similar role.
• Strong knowledge of IT systems, including hardware, software, networking, and security principles.
• Experience with system monitoring and diagnostic tools.
• Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills.

To Apply:

Please send your latest CV in word file to [e-mail]
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1551322)