IT System Support Engineer

Quinnox Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking an IT System and Maintenance Engineer to deliver onsite and remote support, ensuring system uptime and customer satisfaction. This role requires strong troubleshooting skills, knowledge of IT systems, and the ability to work independently while collaborating with multiple stakeholders. Candidates should hold a Bachelor's degree in Computer Science or a related field and have at least 3 years of relevant experience.

Qualifications

• At least 3 years experience in a similar role.
• Strong knowledge of IT systems, hardware, software, networking, security principles.
• Proficiency in operating systems (Windows, Linux).

Responsibilities

• Provide onsite and remote maintenance support, including troubleshooting.
• Install servers and storage systems.
• Meet contractual SLAs and provide incident reports.

Skills

Troubleshooting

Problem-solving

Communication

Attention to detail

Interpersonal skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in a related field

Tools

System monitoring and diagnostic tools

Windows

Linux

Virtualization technologies

Job description

• Provide onsite maintenance support, including troubleshooting, corrective and preventive maintenance to maintenance customers
• Provide remote maintenance support
• Perform firmware updates
• Provide onsite/remote standby as and when if required
• Installation support for servers and storage system
• Knowledge of System OS
• Meet contractual SLAs
• Assist to monitor and propose spares requirement/replenishment
• Liaise with multi parties, such as customers, OEM, vendors, PM and sales etc.
• Provide incidents reports
• Update case report promptly and accurately

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years experience as an IT System and Maintenance Engineer or similar role.
• Strong knowledge of IT systems, including hardware, software, networking, and security principles.
• Experience with system monitoring and diagnostic tools.
• Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills.

To Apply:

Please send your latest CV in word file to [e-mail]
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1551322)