IT System Support Engineer

Job Responsibilities:

• Provide onsite maintenance support, including troubleshooting, corrective and preventive maintenance to maintenance customers.
• Provide remote maintenance support.
• Perform firmware updates.
• Provide onsite/remote standby as and when required.
• Installation support for servers and storage systems.
• Knowledge of System OS.
• Meet contractual SLAs.
• Assist in monitoring and proposing spares requirement/replenishment.
• Liaise with multiple parties, such as customers, OEM, vendors, PM, and sales.
• Provide incident reports.
• Update case reports promptly and accurately.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience as an IT System and Maintenance Engineer or similar role.
• Strong knowledge of IT systems, including hardware, software, networking, and security principles.
• Experience with system monitoring and diagnostic tools.
• Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills.

To Apply:

Please send your latest CV in Word format to pooja@quinnox-solutions.com.
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.