IT System Administrator

People Profilers; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an IT Support Specialist to provide proactive support and collaborate closely with the IT organization. The ideal candidate should have a Diploma in Information Technology and at least a year of technical experience with Microsoft Tools. Responsibilities include resolving technical issues, addressing user inquiries, and partnering with local IT project teams for various tasks.

Qualifications

• Minimum Diploma in Information Technology.
• At least 1 year of technical knowledge on Microsoft Tools.
• Customer service experience and Logistics Business Knowledge is an advantage.

Responsibilities

• Support staff in the base location effectively from an IT standpoint.
• Expedite technical problem resolutions and address user queries.
• Collaborate with Local IT Project Team for infrastructure services and project execution.

Skills

Technical knowledge on Microsoft Tools

Customer service experience

Logistics Business Knowledge

Education

Diploma in Information Technology

Job description

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

Requirements:

• Minimum Diploma in Information Technology
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

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