IT Support Specialist (Desktop)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an IT Support Specialist (Desktop) to deliver responsive and reliable tech support. This role offers a fantastic opportunity to work within a supportive team, ensuring smooth daily operations for all users. You will provide timely technical assistance, troubleshoot various software and hardware issues, and support account setups. The ideal candidate will have a solid foundation in IT systems, strong troubleshooting skills, and a proactive mindset. If you're looking to grow your IT career in a dynamic environment, this position is perfect for you!

Qualifications

• At least 1 year of experience in IT support or helpdesk-related environments.
• Strong troubleshooting abilities and a service-oriented attitude.

Responsibilities

• Provide timely technical support to users across various software and hardware issues.
• Track and update service requests, ensuring clear communication with users.

Skills

Technical Support

Troubleshooting

Communication Skills

Problem-Solving

Education

Diploma or Higher Nitec in IT

Computer Science

Tools

Microsoft Office

Job description

IT Support Specialist (Desktop)

An excellent IT Support Specialist (Desktop) opportunity has just arisen at a cutting-edge tech brand in a growing market, offering a chance to work with an experienced team in a well-established organisation.

Job Purpose:

Deliver responsive and reliable tech support to ensure smooth daily operations for all users.

Job Responsibilities:

1. Provide timely technical support to users across various software, hardware, and network issues.

2. Troubleshoot and resolve technical issues on desktops, laptops, and client applications.

3. Track and update service requests, ensuring clear communication with users and teams.

4. Support account setups, password resets, and system access for new and existing staff.

5. Assist with IT asset tracking, equipment replacement, and project rollouts or upgrades.

Job Requirements:

1. Diploma or Higher Nitec in IT, Computer Science, or a related technical discipline.

2. At least 1 year of experience in IT support or helpdesk-related environments.

3. Comfortable using Microsoft Office and basic troubleshooting of common tools.

4. Some understanding of networks and servers is a plus but not essential.

5. Strong communication skills, with a proactive and problem-solving mindset.

The successful IT Support Specialist (Desktop) must possess a solid foundation in IT systems, strong troubleshooting abilities, and a service-oriented attitude.

If you're ready to grow your IT career in a supportive team, let's connect today at [e-mail] for more details.