IT Support (Rotating Shift) | East

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a candidate for an IT support role. Responsibilities include daily support, maintenance, and troubleshooting for various systems. The ideal candidate has a diploma in IT, experience in desktop support, and strong troubleshooting skills. Willingness to travel and work alternate shifts is required. This position offers an opportunity for growth in a customer-focused environment.

Qualifications

• Prefer experience in desktop support and good working knowledge in Windows OS.
• Experience in customer support environment will be advantageous.
• Willing to travel to multiple sites.

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite.
• Provide on-site support for various systems, network and desktop troubleshooting.
• Work with product team on any system enhancement or troubleshooting.

Skills

Desktop support

Windows OS

Basic Networking

Customer support

Analytical skills

Troubleshooting skills

Education

Diploma in IT or relevant discipline

Job description

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20733

To learn more about this opportunity, please contact Gia Grace at [e-mail]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973