IT Support Officer (3-Year Contract)

Health Sciences Authority; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading organization in health sciences is seeking an IT support specialist for its Biology Division. The role involves providing digital support using tools like Power Apps and Power Automate, contributing to lab management and automation projects. Candidates should have a relevant IT qualification and experience with scripting and data analytics tools. This is a 1-year contract with potential for extension.

Qualifications

• Experience with Power Apps and Power Automate development.
• Proficiency in SQL and Excel VBA for automation.
• Knowledge of laboratory information management systems is a plus.

Responsibilities

• Utilize Power Automate and Power Apps for workflow automation.
• Create and manage scripts for LIMS functionality.
• Provide first-line technical support and create user guides.

Skills

Problem-solving

Analytical skills

Communication

Learning new IT skills

Education

Tertiary qualification in IT, Computer Science, or related field

Tools

Power Apps

Power Automate

Python

JavaScript

SQL

Excel VBA

Tableau

Job description

[What the role is]

As part of the Biology Division, you are required to provide IT/digital support in our digital journey. You will use software such as Power Apps and Power Automate to support applications that streamline lab management tasks like document approval and absence tracking. Additionally, you will contribute to our LIMS system by creating and managing scripts, and actively participate in automation projects to enhance lab efficiency.

[What you will be working on]

Key responsibilities include but are not limited to:

1. Application Support: Utilize Power Automate and Power Apps to support workflow automation within the laboratory and automate administrative tasks.
2. LIMS System Support: Create and manage simple scripts to support LIMS functionality under supervision. Provide support for the Laboratory Information Management System (LIMS).
3. Automation & Collaboration: Support ongoing automation projects to improve laboratory efficiency.
4. Technical Support & Training: Provide first-line technical support and troubleshooting for laboratory applications and systems. Assist in creating user guides and training materials for staff on automated processes and applications.

[What we are looking for]

Job Requirements:

1. Tertiary qualification in IT, Computer Science, or a related field.
2. Experience with Power Apps, Power Automate development, and scripting languages (e.g., Python, JavaScript).
3. Proficiency in SQL for data querying and Excel VBA for automation.
4. Knowledge of laboratory information management systems is a plus.
5. Strong problem-solving, analytical, and communication skills.
6. Able to learn new IT skills promptly.
7. Proficiency in other data analytics tools (e.g., Tableau) is advantageous.

The successful candidate will be offered a 1-year contract initially, with the possibility of renewal for an additional 2 years. Shortlisted candidates will be contacted within 30 days of the closing date. We regret that only shortlisted candidates will be notified.