IT Support Executive (Helpdesk) | 12 Mth Contract | Up to $3,160 | Central Region

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology outsourcing firm in Singapore is seeking a Level 1 IT Support professional for a 12-month contract. The role involves providing IT system support, managing user accounts, and assisting with onboarding for ComLink systems. Ideal candidates should be detail-oriented, proficient in Excel, and possess strong communication skills. Only shortlisted candidates will be contacted.

Qualifications

• Detail-oriented and able to manage large amounts of information.
• Good communication skills in both spoken and written English.
• Proficient in Excel.
• People-oriented with the ability to support others.

Responsibilities

• Provide Level 1 support for IT system users.
• Assist with User Account Management (create/modify/delete access).
• Ensure timely completion of User Account Reviews (UAR).
• On-board new division representatives for ComLink systems.
• Support various administrative duties, including data maintenance and updates.

Skills

Detail-oriented

Good communication skills in English

Proficient in Excel

People-oriented

Job description

Executive Summary

Looking for a Level 1 IT Support professional to join the team for a 12-month contract. The role involves providing IT system support, managing user accounts, ensuring timely User Account Reviews (UAR), and assisting with on-boarding new division representatives for ComLink systems. Successful candidates will also assist with general administrative duties such as maintaining and updating data. Ideal candidates should be detail-oriented, people-oriented, and proficient in Excel with strong communication skills

Responsibilities:

• Provide Level 1 support for IT system users, clarify technical queries, and direct them to experts when necessary.
• Assist with User Account Management (create/modify/delete access).
• Ensure timely completion of User Account Reviews (UAR).
• On-board new division representatives for ComLink systems.
• Support various administrative duties, including data maintenance and updates.

Requirements:

• Detail-oriented and able to manage large amounts of information.
• Good communication skills in both spoken and written English.
• Proficient in Excel.
• People-oriented with the ability to support others.

Only shortlisted candidates will be contacted.

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Int Ref: JL - JO 26879

Xu Jia Ling

BGC Group Pte Ltd (Outsourcing)

EA 05C3053