IT Support Executive

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading drilling company is seeking an IT Support Technician to provide technical assistance at their office and during roadshows. The successful candidate will be responsible for resolving hardware/software issues, collaborating with HR, and managing IT documentation. This role requires a diploma in IT networking and at least three years of relevant experience.

Qualifications

• Minimum Diploma in IT networking required.
• Minimum 3 years of experience in IT network support.
• CCNA certification preferred.

Responsibilities

• Provide level 1 & 2 technical support to end-users.
• Resolve issues with onsite and remote staff or vendors.
• Collaborate with HR for IT-related onboarding/offboarding tasks.

Skills

Problem-solving

Analytical skills

Networking

Firewall management

Microsoft Office

Microsoft 365

Education

Diploma in IT Networking

Tools

VPN

Frontinet

Job description

Responsibilities:

• Provide level 1 & 2 technical support (onsite and remote) to end-users on hardware and software-related in office and roadshow setting up pc, printer, network and other IoT

• Resolve or coordinate the resolution of issues with onsite and remote staffs or the respective vendors

• Collaborate with HR for on-boarding and off-boarding of staff’s IT issued items, including paperwork, archive emails, office setup

• Provide administrative support as needed, including non IT-documentation and data entry (email tracking)
  

Requirements:

• Minimum Diploma in IT networking

• Minimum 3 years of experience in IT network and support

• Must be well versed in networking & firewall (e.g. Frontinet and VPN)

• CCNA certified is preferred

• Strong problem-solving and analytical skills.

• Ability to track multiple ongoing work-streams and meet deadlines.

• Proficient in Microsoft Office, Microsoft 365 admin

• Must be able to support company’s roadshows and trade fairs