Our Client:
IT Service Provider
Monday - Friday, 8.30am - 6pm
Roaming Role - Required to travel island wide daily (Transportation cost will be reimbursed)
Basic UP $3000 + Completion Bonus
1 Year Contract Renewable
Responsibilities:
Provide IT hardware support on desktops, laptops for end users and corporate customers.
Update customers on service appointment and service status until closure of the service incidents.
Ensure proper parts handling and movement within the team during transit to customers.
Support and troubleshoot which includes diagnosis of hardware and software failures or problems.
Install operating systems, firmware, and BIOS.
Handle and resolve assigned cases through the ticketing system.
Work closely with dispatchers, leads, and supervisors to ensure all jobs are completed and closed timely.
Attend new product training via web-based training.
Requirements:
Minimum Nitec in IT or related studies.
No experience required; training will be provided.
Willing to travel island wide daily (roaming role); transport costs shall be reimbursed.
For interested applicants, please click "APPLY NOW".
We regret to inform that only shortlisted candidates will be notified.